Please take note of the following T’s and C’s

  • Your vehicle must be insured with a Registered Insurer for a minimum of total loss protection in the event of theft or hijacking
  • The contents inside your vehicle or any damages to the inside or outside of the vehicle are not covered
  • The warranty is paid out directly to your Insurance Company on an approved settlement claim
  • The warranty amount is up to R200 000 (Incl. VAT) dependent on the specific agreement between MiX Telematics and the Insurer. If there is no separate agreement, the amount will be limited to the lesser of two hundred thousand Rand or the insurance excess amount, provided that the excess amount does not exceed 20% of the value of the vehicle.
  • The recovery service is only available if the vehicle is stolen within the borders of South Africa A vehicle operated as a fare paying passenger vehicle is not eligible for the warranty
  • You need to notify us in writing at least 20 business days in advance should you wish to cancel your subscription
  • A cancellation penalty will be payable if the agreement is within the initial 24-month period on a Bundled Option1
  • Read the full Terms and Conditions
1Bundled Option means you do not own the recovery unit, but you pay a monthly service fee.